Please, we need your vote!
Dear family, friends and fans,
I understand that some of you have been experiencing problems voting. Drew and I have not been able to vote since Thursday. But, this evening I believe I have unlocked the problem.
Due to the high amount of traffic that has been coming in and out to the voting site it has become jammed or incapable of reading your vote again. So, the solution to the problem is to go to your Internet server such as Explorer, Safari, Firefox, etc and empty out the cache and cookies from the server. The location of the cookies/cache will be in your server’s system preferences or part of the drop down tab. Once you have removed these cookies/ cache then exit out or quit your server and allow a couple of minutes to go by, and then log back in. After you have done this you should be able to enter your vote. If not try again in the morning and it should be working.
We apologize for this inconvenience, and we appreciate all of you for your support. Hopefully the problem will be resolved soon, eliminating the extra trouble. Please continue to vote each day at the same time you did the previous day, and tell all your friends and family to please help out.
YOU CAN VOTE ONCE FROM YOUR COMPUTER AND ONCE FROM YOUR IPHONE (or any phone with internet connection) everyday.
Thanks again for all your support!